Western Washington University, Bellingham WA

Graduating Spring 2024

Technology Department Summer Worker

Jul 2023 - Sept 2023

Everett School District

• Managed the cleaning, factory resetting, and connection of student Chromebooks to the school network
• Prepared and organized laptops in carts for distribution, ensuring a smooth start to the school year
• Conducted inventory management of Chromebooks, including the replacement of damaged or old devices
• Extended support to teachers by handling similar tasks for their computers, both Chromebooks and Windows laptops
• Occasionally imaged Windows devices, covering the basics of the process
• Collaborated with the learning and information technology services department under supervision

Intern, Disney College Program

Aug 2021 - Jun 2022

Walt Disney Company

• Provided excellent customer service, addressing guest inquiries and concerns at Disney World theme parks
• Collaborated with diverse teams, showcasing cross-cultural teamwork and communication skills
• Developed critical skills in time management, organization, problem-solving, and attention to detail.
• Recognized nine times for exemplary service and demonstrated a collaborative mindset

Customer Service Associate

May 2020 - Aug 2021 | Jun 2022 - Sep 2022

The Home Depot

• Delivered exceptional customer service, aligning merchandise recommendations with customer needs
• Operated tools, maintained a clean work environment, and provided guidance on lumber products
• Received two recognitions, including a "Customer Service Excellence" award